Game bugged no help from support

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  • baller
    Lackey
    • Apr 2017
    • 7

    Game bugged no help from support

    my game has bugged 2 weeks in a row on my login reward to where it skips the day 10 login reward. ive missed out on 1 free crate roll and then my day 1 login reward twice now. this is ridiculous as i opened a ticket over a week ago and still have yet to get a response. whats the point in having a support ticket email system if you dont even check it. the exact bug is on day 10 instead of getting the reward it skips it and goes to the next weeks scratcher day 2. Ive sent 3 emails and made a forum post in the dev section trying here now
  • baller
    Lackey
    • Apr 2017
    • 7

    #2
    Re: Game bugged no help from support

    Still no help awesome

    Comment

    • NutzOfDeez
      Brawler
      • Dec 2016
      • 185

      #3
      Re: Game bugged no help from support

      Dude I know it's frustrating, but spamming the forums isn't going to get you anywhere.

      Comment

      • baller
        Lackey
        • Apr 2017
        • 7

        #4
        Re: Game bugged no help from support

        So tell me then what do i do just giveup and constantly get ***** over each week. Like i have for 2 weeks now
        Last edited by Cthulu; 04-05-2017, 11:54 PM. Reason: Forums are PG-13 but frustrations are welcome

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        • NutzOfDeez
          Brawler
          • Dec 2016
          • 185

          #5
          Re: Game bugged no help from support

          Originally posted by baller View Post
          So tell me then what do i do just giveup and constantly get fucked over each week. Like i have for 2 weeks now
          Message the devs on here, and be patient. I'd say the devs are probably busy with the event coming up.

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          • Cthulu
            Retired Game Guru
            • Dec 2014
            • 3377

            #6
            Re: Game bugged no help from support

            Originally posted by NutzOfDeez View Post
            Message the devs on here, and be patient. I'd say the devs are probably busy with the event coming up.
            This is my thought as well.

            While we wait though, do you have the most current update? And Droid or iOS?
            Come join us
            on the official
            Underworld Empire Discord Server
            https://discord.gg/ThdmzmJ

            Comment

            • UWE_Duke
              Developer
              • Jul 2016
              • 705

              #7
              Re: Game bugged no help from support

              Originally posted by Cthulu View Post
              This is my thought as well.

              While we wait though, do you have the most current update? And Droid or iOS?
              Will be patched tomorrow

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              • baller
                Lackey
                • Apr 2017
                • 7

                #8
                Re: Game bugged no help from support

                I have an iphone5s and what do i do about my battle rank jumping to 24 from 22 and i legit downranked back to 22 and now i wont get my skillpoints for the glitch, will i ever get compensation for that

                Comment

                • Mist
                  Retired Game Guru
                  • Jan 2013
                  • 3785

                  #9
                  Re: Game bugged no help from support

                  Originally posted by baller View Post
                  I have an iphone5s and what do i do about my battle rank jumping to 24 from 22 and i legit downranked back to 22 and now i wont get my skillpoints for the glitch, will i ever get compensation for that
                  You only get skill points once. Except when monthly resets occur and you start ranking from 24 to higher every month.
                  sigpic

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