Valentines day promo error

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  • Irish
    Brawler
    • Apr 2016
    • 222

    Valentines day promo error

    Im trying to buy the promo but ive tried 4 times now and it goes through the whole thing and then says says something like an unknown error had occured. Anyone else get this? Is this the UE gods telling me to stop spending so much money? I turned my phone off, its fully updated, i checked my credit card info, not sure what else to do.
  • Irish
    Brawler
    • Apr 2016
    • 222

    #2
    Re: Valentines day promo error

    It has 2 pop up messages. The first one says “this item is no longer availableâ€‌ the second one says “purchase failed an unknown purchasing error has occured. Please try again laterâ€‌

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    • Quaranj
      Boss
      • May 2015
      • 1352

      #3
      Re: Valentines day promo error

      I've seen a few reports of this now -

      Take screenshots and contact support with the screens attached. Hopefully they'll be able to sort this soon.

      Comment

      • Quaranj
        Boss
        • May 2015
        • 1352

        #4
        Re: Valentines day promo error

        Have you tried the bottom banner?

        I seem to recall a few instances where the top banner was busted but the bottom banner works. Perhaps this is one of those?

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        • Irish
          Brawler
          • Apr 2016
          • 222

          #5
          Re: Valentines day promo error

          Good call it worked from what i can tell

          Comment

          • Aprilwine
            Street Boss
            • Oct 2013
            • 797

            #6
            Re: Valentines day promo error

            I believe the error we get when trying to purchase FP is the link between the new Ios update and Itunes. I've seen this exact error message with other games lately so I'm only assuming it has something to do with Itunes
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