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Valentines day promo error
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Thread: Valentines day promo error

  1. #1

    Valentines day promo error

    Im trying to buy the promo but ive tried 4 times now and it goes through the whole thing and then says says something like an unknown error had occured. Anyone else get this? Is this the UE gods telling me to stop spending so much money? I turned my phone off, its fully updated, i checked my credit card info, not sure what else to do.

  2. #2

    Re: Valentines day promo error

    It has 2 pop up messages. The first one says “this item is no longer available” the second one says “purchase failed an unknown purchasing error has occured. Please try again later”

  3. #3
    Underboss Quaranj's Avatar
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    May 2015
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    Re: Valentines day promo error

    I've seen a few reports of this now -

    Take screenshots and contact support with the screens attached. Hopefully they'll be able to sort this soon.

  4. #4
    Underboss Quaranj's Avatar
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    May 2015
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    1,293

    Re: Valentines day promo error

    Have you tried the bottom banner?

    I seem to recall a few instances where the top banner was busted but the bottom banner works. Perhaps this is one of those?

  5. #5
    Hitman
    Join Date
    May 2016
    Location
    South Africa
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    419

    Re: Valentines day promo error

    Quote Originally Posted by Quaranj View Post
    Have you tried the bottom banner?

    I seem to recall a few instances where the top banner was busted but the bottom banner works. Perhaps this is one of those?
    Also noticed there are two Valentine banners back to back?
    Which banner is the correct one? first or second?

  6. #6

    Re: Valentines day promo error

    Good call it worked from what i can tell

  7. #7

    Re: Valentines day promo error

    I believe the error we get when trying to purchase FP is the link between the new Ios update and Itunes. I've seen this exact error message with other games lately so I'm only assuming it has something to do with Itunes

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