Why is my main account saying Error getting data?

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  • WillBone
    Lackey
    • Feb 2014
    • 14

    Why is my main account saying Error getting data?

    Well the first thing is that it's not on a android phone it's on a Apple devices. Now I'm afraid to erase the app then reinstall it. Don't what to mess it up anymore than it is. What can I do?
  • onyeek
    Lackey
    • Sep 2015
    • 6

    #2
    Re: Why is my main account saying Error getting data?

    i have same problem too, my iphone account say error getting data. so i can't get in to the game. pls help

    Comment

    • Quaranj
      Boss
      • May 2015
      • 1352

      #3
      Re: Why is my main account saying Error getting data?

      Seeing multiple reports of this today and intermittent ones leading up to now.

      Comment

      • onyeek
        Lackey
        • Sep 2015
        • 6

        #4
        Re: Why is my main account saying Error getting data?

        please fix it dev, i still cannot open my account in iphone, still error getting data...

        Comment

        • Cthulu
          Retired Game Guru
          • Dec 2014
          • 3377

          #5
          Re: Why is my main account saying Error getting data?

          So definitely submit a help ticket

          Also, it couldn’t hurt to list in this thread your device type, when you saw the issue, and if you’re fully updated on your device. They may be already on it but until then the more information we can give the better.
          Come join us
          on the official
          Underworld Empire Discord Server
          https://discord.gg/ThdmzmJ

          Comment

          • Quaranj
            Boss
            • May 2015
            • 1352

            #6
            Re: Why is my main account saying Error getting data?

            Originally posted by onyeek View Post
            please fix it dev, i still cannot open my account in iphone, still error getting data...
            Last I heard of this it was an ISP issue. There appears to have been a DNS change and if your ISP hasn't replicated the data by now they have some really lax settings.

            If you have a VPN app use an American server until your ISP sorts their issue.

            Comment

            • UWE_Duke
              Developer
              • Jul 2016
              • 705

              #7
              Re: Why is my main account saying Error getting data?

              Is this problem still there?

              Comment

              • fortyfive
                Lackey
                • Nov 2017
                • 4

                #8
                Re: Why is my main account saying Error getting data?

                Some of us including me not able to play last 2 version of update. I'm on iOS 6. It is mention in prevoius thread update ver 5.11

                I can log in welcome menu of Game Center but splash screen says error greeting data. I also receiving notification of getting attack by others but not able play close to 1 month. Plz do tell us before abandoned those who are outdated OS/device. plz fix this.

                Comment

                • fbc765
                  Enforcer
                  • Aug 2016
                  • 327

                  #9
                  Re: Why is my main account saying Error getting data?

                  I personally use a outdated iphone 4 and it works great, has some lag sometimes but much better than the other two toons i have on android.

                  STILL OK W/NEW UPDATE BY THE WAY
                  Last edited by fbc765; 02-06-2018, 03:14 PM.

                  Comment

                  • fortyfive
                    Lackey
                    • Nov 2017
                    • 4

                    #10
                    Re: Why is my main account saying Error getting data?

                    Still error getting data on 5.21 on iOS 6. Last three version bug fix & optimization bogus fixed dev!!!

                    Comment

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