I bought 30 favor points and didn't receive my lieutenant from the limited time offer. order number MNW8B74DZ2...
I bought 30 favor points and didn't receive my lieutenant from the limited time offer. order number MNW8B74DZ2...
And you had to click the banner before buying, i've done this mistakes twice back then. You had to bought the promo by clicking from the banner first
Contact support via the in game link - it took me a bit of clicking but you can get to a message field and include your email
Good luck!
(if you can't find what you need, we can help more)
If it was the Beginner's Limited promotion (lvl 1) then you have an issue because any amount of FP purchased will grant you the rewards.
However, I believe all of the other promotions are $9.99 or more (60fp). You'll have to purchase the Victory Pack to get the rewards.
I don't know if they'll refund you since you picked the wrong one, maybe though![]()
Some offers need u to buy "120 favor". Unless it is the first in-Game promo ever u always need to buy more then the cheapest favor package