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Thread: Can't contact support

  1. #1

    Can't contact support

    I wish to email support but when I click on the contact support button, it sends me to a help page on the internet, where as I used to be able to email support directly.

    Found it now, it's a bit different to how it used to be but got there.

    Admin you can delete this thread please
    Last edited by Shifty; 06-06-2017 at 11:48 AM.

  2. #2

    Re: Can't contact support

    Quote Originally Posted by Shifty View Post
    I wish to email support but when I click on the contact support button, it sends me to a help page on the internet, where as I used to be able to email support directly.

    Found it now, it's a bit different to how it used to be but got there.

    Admin you can delete this thread please
    How did you email support? I need to email support and the button doesn't work.

  3. #3

    Re: Can't contact support

    Click on feed back, click on there is a problem, takes you to a dodgy website that safari doesn't like.
    Click on any of the help categories , click on through any option till it says I need more help, that's where you have to email from now.

    Or just copy and paste that link below

    https://helpcenter.underworldempiref...p/contract-us?

  4. #4

    Re: Can't contact support

    Thanks! I gave up when I hit the dodgy website. Trying again ����

  5. #5

    Re: Can't contact support

    That link dosent work, a teammate of mine want to get an old toon back. Anyone here that can paste the link?

  6. #6

    Re: Can't contact support

    Quote Originally Posted by Munnaren View Post
    That link dosent work, a teammate of mine want to get an old toon back. Anyone here that can paste the link?
    Hit the feedback/dupport button, goes to sketchy website, click on one of problems, need more help then fill the form. At least thats how i figure it out after trying several times

  7. #7
    Street Boss Quaranj's Avatar
    Join Date
    May 2015
    Location
    Pokémon Empire
    Posts
    885

    Re: Can't contact support

    I just tried guiding someone through this process.

    It is a nightmare.

    Any chance this can be streamlined?

  8. #8

    Re: Can't contact support

    Try that one
    Last edited by SuperD; 07-18-2017 at 06:37 PM.

  9. #9

    Caporegime Game Guru

    Mist's Avatar
    Join Date
    Jan 2013
    Posts
    3,776

    Re: Can't contact support

    Issue solved. Thread closed upon maker request.

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