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Thread: UE Server Problem 2017/03/09

  1. #1

    UE Server Problem 2017/03/09

    Dear Players,

    This morning one of our database servers refused to accept connection and caused massive lag. To prevent further damage, we put out the maintenance mode and start investigating the problem.

    I will update it here when we get the problem resolved.

    Thank you for understanding.


    Update: Game is back online, and so far the connection issue seems gone. However we didn't perform any fix for this, think it could be some legacy problem and may happen again some day. We will let the game running as there seems no problem with it for now, at the same time we will keep investigating the real problems behind this and prevent it from happening again.

    Update: I cut some unimportant traffic to the database for PvP battle list. Think it should help mitigate this issue. I'll keep monitoring the status for a while and see. I think due to the release of Birdie, PvP activity went up and caused this problem. I could be completely wrong.

    Update: 100 cc reward for whoever logs in today and part of tomorrow.

    Update: Cut off unnecessary database calls for home page and boss list (yours and public). Those pages should be loading faster now. Reply here to let me know if you see something wrong with these pages.

    Update: Fixed everything I could think of for this problem in the backend code. It could still be the physical server or network unstableness. I am probably the one who hate this the most. I hope the next EvE won't have the same problem. Crossing my fingers.

    Thanks,
    Last edited by UWE_Duke; 03-10-2017 at 01:50 AM.

  2. #2

    Re: UE Server Problem 2017/03/09

    Thank you. I would like to say you all have been Rockstars and very much on point. The communication has been outstanding. The in game PMs, forum threads. Thank you again.

  3. #3

    Re: UE Server Problem 2017/03/09

    Hoo-rah!!!... let's get this rolling, but take your time 😆😆😆 ... we're sure the empire we were slaughtering appreciates the life-line!! 😈

  4. #4

    Re: UE Server Problem 2017/03/09

    I was wondering why war was going so terribly, thanks for the update, do we get compensation this time as well?

  5. #5

    Re: UE Server Problem 2017/03/09

    Thanks for info

  6. #6

    Re: UE Server Problem 2017/03/09

    Do we have an estimated time things will be up and running again?
    Sincereley,

    The Babadook

  7. #7

    Re: UE Server Problem 2017/03/09

    Sh*t happens, appreciate the fact that you guys are working hard to better communicate and are clearly pushing forward lots of tweaks and new content which is such good news for those who have invested a lot of time/money in the game. Thanks!

  8. #8

    Re: UE Server Problem 2017/03/09

    Working fine again 😊Super thanks

  9. #9

    Re: UE Server Problem 2017/03/09

    It's not necessarily a legacy issue as this happened not so long ago after the changeover, so it clearly wasn't investigated fully then. It's good to see rapid responses but this isn't the first time and it cause a major issue mid war with us so I expect to see compensatory rewards being issued.

  10. #10

    Re: UE Server Problem 2017/03/09

    Thank you for the timely information Duke!

    And the update!

  11. #11

    Re: UE Server Problem 2017/03/09

    And 100 CC as a free gift.
    👍🏼👍🏼👍🏼

  12. #12

    Re: UE Server Problem 2017/03/09

    Free Birdie for everyone

    **ps thanks for the update ! really appreciated !
    Last edited by kosau; 03-09-2017 at 09:04 PM. Reason: forgotten to say thanks and typo :P

  13. #13

    Re: UE Server Problem 2017/03/09

    Guess the server issues never got fixed.

  14. #14

    Re: UE Server Problem 2017/03/09

    I've been having problems to login..." unexpected end of imput"

  15. #15

    Re: UE Server Problem 2017/03/09

    Free gift of 100 cc, then I'm only -100 coins behind. And zero xp. Hurray

  16. #16
    Lackey
    Join Date
    Oct 2014
    Location
    The Netherlands
    Posts
    23

    Re: UE Server Problem 2017/03/09

    Isnt fixed


    same frikkin problem this eve, cant do anything!!!!

  17. #17

    Re: UE Server Problem 2017/03/09

    Quote Originally Posted by NutzOfDeez View Post
    Guess the server issues never got fixed.
    cant play at all here wont event get thru home ..connection timeout

  18. #18
    Kingpin Dr death's Avatar
    Join Date
    May 2013
    Location
    DC Area
    Posts
    2,069

    Re: UE Server Problem 2017/03/09

    HERE IS MY UPDATE 2 WARS DOWN AND ITS NOT WORKING

    2:15PM March 9th 2017 Pacific Time

  19. #19

    Re: UE Server Problem 2017/03/09

    Pretty frustrating. Not that that comes as a surprise to anyone, whether player or developer.

  20. #20

    Re: UE Server Problem 2017/03/09

    It's happening again. Sigh. Sort this out guys.

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