UE Server Problem 2017/03/09

[JUGGYNAUT]

Re: UE Server Problem 2017/03/09

Isnt fixed


same frikkin problem this eve, cant do anything!!!!

[Reaper9292]

Re: UE Server Problem 2017/03/09

Guess the server issues never got fixed.

cant play at all here wont event get thru home ..connection timeout

[Dr death]

Re: UE Server Problem 2017/03/09

HERE IS MY UPDATE 2 WARS DOWN AND ITS NOT WORKING

2:15PM March 9th 2017 Pacific Time

[Andy_CO]

Re: UE Server Problem 2017/03/09

Pretty frustrating. Not that that comes as a surprise to anyone, whether player or developer.

[Womble]

Re: UE Server Problem 2017/03/09

It's happening again. Sigh. Sort this out guys.

[Dr death]

Re: UE Server Problem 2017/03/09

Look, just take the game offline, reboot the servers and go live in a few hours.

[NocRob]

Re: UE Server Problem 2017/03/09

Come on, guys. Just take it down and actually fix it.

[ojm]

Re: UE Server Problem 2017/03/09

Still not working very well. Could be the server combined with the new version (for iOS)? I'm getting so many "Unexpected end of input" errors that it's unplayable...

[Kolby]

Re: UE Server Problem 2017/03/09

The servers is in China now? If so, I guess none will look at this until tomorrow.

[Necrofessr]

Re: UE Server Problem 2017/03/09

Total game crash here. Started as just eve crash then total game. Iphone 5s current iso

[panda]

Re: UE Server Problem 2017/03/09

Looks like you played yourself

[kosau]

Re: UE Server Problem 2017/03/09

I managed to kill one people in this war... I think my empire will win by 1 point

[NerV]

Re: UE Server Problem 2017/03/09

Unable to get in game as of yet

[RndmWhite]

Re: UE Server Problem 2017/03/09

Dear Players,

This morning one of our database servers refused to accept connection and caused massive lag. To prevent further damage, we put out the maintenance mode and start investigating the problem.

I will update it here when we get the problem resolved.

Thank you for understanding.


Update: Game is back online, and so far the connection issue seems gone. However we didn't perform any fix for this, think it could be some legacy problem and may happen again some day. We will let the game running as there seems no problem with it for now, at the same time we will keep investigating the real problems behind this and prevent it from happening again.

Update: I cut some unimportant traffic to the database for PvP battle list. Think it should help mitigate this issue. I'll keep monitoring the status for a while and see. I think due to the release of Birdie, PvP activity went up and caused this problem. I could be completely wrong.

Update: 100 cc reward for whoever logs in today and part of tomorrow.

Update: Cut off unnecessary database calls for home page and boss list (yours and public). Those pages should be loading faster now. Reply here to let me know if you see something wrong with these pages.

Thanks,

Lmfao@ thinking the release of birdie broke the game. You guys clearly have no idea what you're doing. The token and input errors refer to your lack luster coding to say the least. You really should consider fixing that if you want to make any money back from your portfolio purchase of old "legacy" kabam games. Also, the fact that your support emails state that you have no idea what the problem is and have no intention of fixing anything is quite alarming.

100cc compensation for the loss of refills spent on bosses, xp lost from not being able to eve quite a joke btw. Keep it up guys👍

#theendisnear

[☣ᏰƎИƧ✞ƎЯ☣]

Re: UE Server Problem 2017/03/09

Still getting unexpected end of data error even after reinstalling the game. No harm but I think someone needs to take a good look at the issue as I get the error message no matter what action I perform or what screen I am on. Screens are taking longer to load for me when I don't get error messages. This is the second update that issues have appeared on so may I suggest some intensive testing before implementing the updates.